Pro Guide Common Issues

Common Issues

Build Up

Over time, spots of calcium (hardened white patches) may build up on your Wysiwash Santizing System. (Sometimes people call this corrosion, but it is actually built up calcium.) These calcium build ups can clog your sanitizer and cause it to malfunction.

To remove build up or clogs, simply follow these steps:

Step 1: Open the caplet container and remove the caplet from unit. You can store the caplet in a safe, plastic container.

Step 2: Twist open the flow control valve.

Step 3: Leave the caplet container disconnected from the rest of the Sanitizer-V, then soak the unit in white vinegar overnight (8 - 14 hours).

To maximize the life of your unit, soak the unit monthly.

Staining or “Bleaching” of Fabrics

At it's sanitizing concentration, Wysiwash does not stain. After speaking with many customers, even visiting and watching their protocols, we can confidently say that most stains can be avoided with proper protocols.

The most common cause of staining is skipping draining. Draining should be done every time you use Wysiwash. Be careful while disconnecting the Sanitizer-V from the hose and take caution to avoid the solution that drains out.

If staining occurs when Wysiwash is first started, find an area where splashing is unlikely to occur and prime Wysiwash for 60 seconds before continuing with normal sanitizing procedures.

Loose Connection: Sanitizer Pro Handle

If water is spraying out from where the hose connects to the Sanitizer Pro Handle, you may need to tighten the Male Nipple (Part M). To tighten, hold the top of Part M steady, while using a padded wrench/pliers to turn the bottom of Part M clockwise. Tighten snugly but do not overtighten!