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Frequently Asked Questions

Do I need to remove the jacket from the tablet before using the Wysiwash Sanitizer?
No! Do not remove the jacket from the Wysiwash Sanitizer Jacketed Caplet before using it. The jacket does several things and is integral to the operation of the Sanitizer. It also allows you to handle the caplet safely without gloves.
Is it safe to have skin contact with surfaces that have just been sprayed with Wysiwash?
Absolutely! The Wysiwash solution is mild but highly effective.
Do I have to insert a new tablet each time I use the Wysiwash Sanitizer?
No. As long as the Wysiwash Sanitizer is properly drained after each use, the tablet will last for a total use time of approximately 3.5 hours. For example, if a Wysiwash Jacketed Caplet is used 15 minutes per day to clean ten kennel runs, that caplet will last about fourteen days.
Is the Wysiwash solution safe for septic systems?
Yes. The chlorine in the Wysiwash solution bonds with organic matter and breaks down quickly. This makes Wysiwash septic and sewer safe.
How much tablet must remain in the unit to get the full sanitizing benefit?
Even if the Wysiwash Sanitizer has used 95% of the Wysiwash Jacketed Caplet, the sanitizing power is still more than adequate to meet our goal of producing a solution that falls within the USDA recommendations for a non-rinse sanitizer/disinfectant (between 50 - 200 ppm total chlorine).
Does the Wysiwash Sanitizer generate chlorine immediately or does it take time for the water to start breaking down the caplet?
The Wysiwash Sanitizer generates chlorine immediately, usually taking less than two minutes to reach its peak chlorine production when using a brand new Wysiwash Sanitizer Jacketed Caplet. When using a caplet that has been used at least once before, there is no delay in reaching its peak level.
How much tablet must remain in the unit to get the full sanitizing benefit?
Even if the Wysiwash Sanitizer has used 95% of the Wysiwash Jacketed Caplet, the sanitizing power is still more than adequate to meet our goal of producing a solution that falls within the USDA recommendations for a non-rinse sanitizer/disinfectant (between 50 - 200 ppm total chlorine)
How long does the solution need to remain on a surface to sanitize?
The main active ingredient in the Wysiwash Sanitizer is hypochlorous acid, one of the most effective disinfectant chemicals. In reality, the high levels of hypochlorous acid produced by the Wysiwash Sanitizer kill within seconds (up to 120 times faster than liquid bleach due to pH level). Nevertheless, it is our recommendation to leave the Wysiwash solution on a surface for at least two minutes. But remember, this is a moot point because you do not have to rinse!
What is the longevity of chlorine on a sprayed surface?
Chlorine is a highly volatile element, which is one of the reasons that it makes such a great disinfectant. Because of its volatility, chlorine "wants" to bond with other elements in order to stabilize. So, in essence, chlorine is produced, does its job, and then disappears into another element, making it completely biodegradable. Evaporation, UV light, organic matter, and other substances present all play a role in the longevity of chlorine on surfaces. It is safe to say that when the Wysiwash solution is evaporated, the chlorine and related substances are gone as well.
Can I use this to rinse down degreasers or other cleaners?
It is completely safe to rinse down degreasers and soaps that are labeled as safe for use with chlorine products. Ammonia products or products that are not compatible for use with chlorine products must be avoided.
Is it safe for use around my plants?
The Wysiwash Sanitizer and the solution it produces are completely safe for use on grass, plants, trees, etc.
Will this bleach uniforms and clothes if they get sprayed?
The solution spraying out of the front or adjustable-nozzle end of the Sanitizer will not bleach clothes if drained properly and disconnected from the water hose when not in use. However, the solution that is drained out of the Sanitizer after each use is highly concentrated and will bleach clothes. Care should be taken not to spill the drain water on clothes. If the Sanitizer is left attached to a water hose for long periods of time, allowing the caplet to become saturated, the solution may stain clothes upon immediate startup for a few seconds until the unit clears itself of excess chlorine.
Will this remove stains and whiten surfaces?
The Wysiwash Sanitizer will remove many stains and whiten most surfaces, especially after spraying a particular surface a few times. It is not going to "bleach" stains and surfaces in the fashion of liquid bleach. It is a milder solution than most liquid bleach mixtures, but it is an exponentially more effective sanitizer than liquid bleach. It is difficult for many people to understand how a substance that is milder than bleach can be up to 120 times more effective than liquid bleach. The answer lies in chemistry! Bleach relies on lye to maintain chlorine’s efficacy, which is why it is so harsh. Wysiwash meters out the exact amount of water to chlorine ratio necessary to disinfect. Because Wysiwash is mixed on the spot, it does not require dangerous chemicals to stabilize the chlorine. This creates the eco-friendly, safe sanitizing solution that is Wysiwash. Visit our Technical Information page for more information.
Does Wysiwash generate dangerous fumes, and is ventilation required?
The Wysiwash Sanitizer generates some fumes, albeit many fewer than most sanitizers and disinfectants. The Sanitizer should be used with adequate ventilation, just like any cleaning product. What all users will notice, however, is that the fumes Wysiwash produces are much more pleasant than most other disinfectants, especially liquid bleach.
How do I know when to change caplet?
When you pick up stored & drained unit, before you connect to water hose, shake unit. If you hear or feel caplet clunk inside the Caplet Container, you are ready to disinfect. If not, open Caplet Container, discard plastic jacket, and insert new caplet.
I have noticed a white buildup inside the unit. What is it and what should I do about it?
The white substance is calcium, a by-product produced from the Wysiwash Sanitizer's internal process. This substance is completely harmless. Soaking the Sanitizer in white vinegar and then rinsing will remove the buildup.
If I don't use my caplets for an extended time, are they still effective?
Absolutely! The Wysiwash Sanitizer Jacketed Caplets have an extended shelf life, losing only 3% efficacy in 18 months.
How long does a Wysiwash Sanitizer last?
The Sanitizer is constructed from high impact ABS, polycarbonate, polypropylene polymers, and rugged anti-corrosion fittings. Of course, all products can be destroyed by careless handling and operation. With reasonable use and care, we have had Sanitizers last for many years.
How long will a caplet last?
Using normal water-hose pressure, a Wysiwash Sanitizer Jacketed Caplet will last for approximately 3.5 hours.
Will the unit still work with weak water pressure?
The Wysiwash Sanitizer is designed to work best between 40 - 70 psi (2.75 - 4.8 bar), with the optimal range falling between 50 - 60 psi (3.44 - 4.13 bar). The average water pressure for a garden hose is approximately 60 psi.
Can I use the unit in line with multiple hoses?
The Wysiwash Sanitizer can be used at the hose end or in line, and, as long as proper hose pressure and flow rate are maintained, the Sanitizer can be configured in other creative ways. Always remember, however, that the hydro-injection system is pressure dependent, meaning that water pressure plays a large role in the operation of the Sanitizer.
How often must I spray an area to prevent or clean mold and algae?
This really depends on how bad the mold and algae problem is and how much moisture is present. In most cases, spraying an area once per week as an inhibitor should be more than sufficient. To eliminate an existing algae/mold problem, consecutive applications over a period of days should get the user to a point where a weekly application is sufficient. Click here to read more.
Does water temperature affect the Wysiwash Sanitizer in any way?
Practically speaking, no. Average hose water has a temperature of 50 to 80 degrees F. At this temperature range, performance of the Wysiwash solution will not be greatly altered. As a general rule, however, as water temperature drops, contact time should be increased. We recommend doubling the exposure time for each 10°C (18°F) drop in temperature below 24°C (75°F). Therefore, in extremely cold water, we suggest doubling the contact time to four minutes. Of course, with our no rinse system, this is not really a factor because the product is left until it evaporates.
Does the hardness of water affect the Wysiwash Sanitizer in any way?
No. Water hardness plays no role in the efficacy of Wysiwash.
What is the ORP measurement for Wysiwash solution?
Oxidation Reduction Potential (ORP) is related to the concentration of oxidizers or reducers in a solution, and their activity or strength. It provides an indication of the solution's ability to oxidize or reduce another material. In disinfection applications, the ORP value of the solution is more meaningful than milligrams per liter (mg/L) measurements of free residual chlorine or total chlorine. This is because the equilibrium between two forms of chlorine in the water shifts with changing pH. The molecular form of free chlorine in water is HOCl, or hypochlorous acid, a strong, fast-acting oxidizer. As the pH increases, the HOCl converts to its ionic form, OCl- (the hypochlorite ion), which is a weaker, slower acting oxidizer. The Wysiwash solution has an ORP measurement of approximately 750 millivolts (mV). An ORP of 650 mV has been proven by the World Health Organization to provide instantaneous E. coli destruction. Oxidation Reduction Potential measurements of between 650 mV and 700 mV are proven to be highly effective at killing dangerous pathogens almost instantaneously. This is yet another reason that Wysiwash is so effective!
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